FAQS
FAQs for Reliable Refrigeration And Appliances Repair
How much do you charge for appliance repair services?
The cost of our appliance repair services depends on the type of
appliance and the extent of the repairs needed.
What types of appliances do you repair?
We repair a wide range of appliances including refrigerators and more
What is your service area?
Northern Kentucky/Greater Cincinnati
How quickly can you come to my home for repairs?
We offer our first available time. We offer same day or next day when available
Are your technicians licensed and insured?
Our technicians are licensed and insured to provide reliable and safe repairs
Can you repair appliances under warranty?
If your appliance is under warranty, contact the manufacturer
What is your guarantee or warranty for repairs?
We guarantee our repairs for a certain period of time, depending on the
type of repair.
Do you offer maintenance services for appliances?
Yes, we offer maintenance services for appliances to help prevent future
issues and extend the life of your appliances.
Can you provide an estimate before starting repairs?
Yes, we can provide an estimate before starting repairs.
Do you use genuine manufacturer parts for repairs?
We use genuine manufacturer parts whenever possible for the best
quality repairs.
How long does it take to complete a repair?
The time it takes to complete a repair will depend on the type of
appliance and the extent of the repairs needed.
Do you offer same-day repairs?
Yes, we offer same-day repairs whenever possible.
How do I schedule an appointment for repairs?
You can schedule an appointment for repairs by calling us to speak with one of the scheduling team members. You will speak with a local person to arrange the next available time for your repair.
How can I pay for repair services?
We accept various forms of payment including credit cards, debit cards,
and cash.
Do you offer any discounts or promotions?
Yes, we offer military and senior discounts and run promotions to our customers
Can you provide tips for maintaining my appliances?
Yes, we can provide tips for maintaining your appliances to prevent future
issues.
Do you offer installation services for new appliances?
Yes, we offer installation services for new appliances.
How can I troubleshoot common appliance problems?
We can provide troubleshooting tips for common appliance problems
over the phone or in person.
How often should I have my appliances serviced?
We recommend having your appliances serviced once a year to prevent
future issues and extend the life of your appliances.
Can you provide advice on buying new appliances?
Yes, we can provide advice on buying new appliances based on your
needs and budget.
What should I do if my appliance is still under warranty?
If your appliance is still under warranty, contact the manufacturer first to
ensure the warranty is honored.
How can I extend the life of my appliances?
Regular maintenance and proper use can help extend the life of your
appliances.
Do you offer appliance removal and disposal services?
Yes, we offer appliance removal and disposal services for a fee.
How do I know when it's time to replace my appliance?
If your appliance is experiencing frequent issues and is out of warranty, it
may be time to consider replacing it.
Can you repair appliances that are no longer in production?
We can often repair appliances that are no longer in production by
sourcing parts from other sources.
What is your policy on customer satisfaction?
We prioritize customer satisfaction and will work with you to ensure you
are satisfied with our services.
Can you provide references or reviews from past clients?
Yes, we can provide references and reviews from past clients upon
request.
Do you offer any type of preventative maintenance plans for appliances?
Yes, we offer preventative maintenance plans for appliances to help
Can I repair my sub zero refrigerator on my own?
While it may be tempting to handle your Sub-Zero refrigerator repairs on your own, it’s generally not recommended unless you have experience and expertise in appliance repair. Sub-Zero refrigerators are high-end appliances that are more complex than standard refrigerators. They feature advanced technology and components that can be difficult to troubleshoot and repair without the right knowledge and tools.
Performing a DIY repair on a Sub-Zero refrigerator might lead to more harm than good. You could inadvertently damage parts of the refrigerator, void the warranty, or even pose a safety risk if electrical components are handled improperly. It’s also worth considering that diagnosing the problem inaccurately could lead to unnecessary costs and wasted time.
For these reasons, if you’re experiencing issues with your Sub-Zero refrigerator, it’s usually best to contact a professional who is trained and certified to work on these specific appliances. A professional technician can accurately diagnose the problem, recommend the appropriate solution, and carry out the necessary repairs safely and effectively. This can save you from potential mishaps, ensure the longevity of your appliance, and provide peace of mind.