Friendly & Courteous
Our technicians are not only knowledgeable, but friendly and courteous as well, someone who really enjoys what they do, and pleasing the customer more than making the sale.
Our customers will receive a good value for our service, through quality expert appliance repair, knowledgeable information before, during and after the repair as well as fast turnaround on all repairs. We charge a $49.95 Trip and Diagnostic Fee to go out to your home, disassemble and diagnose your appliance as necessary to give an exact quote to repair the problem. Upon completion of diagnosing the appliance, and before the work begins, you are given a quote to repair your appliance. If you choose not to have us repair your appliance, you only pay the trip and diagnostic fee. If you choose to have us go ahead with the quoted repair, then the $49.95 trip and diagnostic fee is waived and you pay the quoted cost for the completed repair.
We do not use an hourly rate because both parts are services may be required. Our technicians possess technical skills, experience, and knowledge that cannot be measured on an hourly scale. We find, however, ALL consumers want the MOST HIGHLY QUALIFIED TECHNICIAN AVAILABLE. Our goal is to provide you with those technicians and the necessary parts. Reliable Refrigeration and Appliance Repair offers flat-rate pricing provided up front before any work is performed.
We stand by our repairs with a full 90 day parts and 30 day labor warranty